Terms of Use

Last updated: 18 September 2026

These Terms of Use govern your use of this website and the services provided by Zantinel Ltd (“Zantinel”, “we”, “us”), a company based in Thornton Heath, England. By using this website or our services, you agree to these terms.

1. Eligibility and Account Responsibilities

To use our services, you must be of legal age and able to enter into binding agreements. You are responsible for keeping your account information accurate and your login credentials secure. Any activity carried out under your account is your responsibility, so please protect your password and notify us if you suspect unauthorised access.

2. Acceptable Use

You agree to use our services only for lawful purposes and in a manner that does not violate the rights of others or disrupt the platform. You must not misuse the services, attempt to gain unauthorised access, interfere with network operations, or engage in activities that compromise security, privacy, or performance.

3. Service Availability

We work to ensure our services are available and operating smoothly, but we do not guarantee uninterrupted access. Maintenance, updates, or unforeseen issues may temporarily affect performance. We reserve the right to modify, suspend, or discontinue any part of the services, and will give reasonable notice where we can.

4. Fees, Quotations and Invoicing

Our services are provided on a quoted basis. Fees, the scope of work, and the term of engagement are set out in the written quotation or proposal agreed between us, and are invoiced in accordance with the payment terms stated there. Fees may be revised for future terms, and any change will be agreed with you in advance. Cancellation and notice arrangements are governed by the terms of your agreement with us.

5. Intellectual Property

All content, branding, software, and materials provided through our services are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works unless you receive written permission. Using our services does not grant ownership of any intellectual property rights. Reports and deliverables prepared for you may be used within your organisation for their intended purpose.

6. Privacy and Data Use

Your privacy is important to us. Our Privacy Policy explains how your information is collected, used, and protected, and forms part of these Terms of Use.

7. Termination

We may limit or terminate your access to our services if you materially breach these terms or engage in harmful behaviour. You may stop using the services at any time, subject to the terms of your agreement with us. Termination does not affect rights or obligations intended to remain in effect afterwards.

8. Limitation of Liability

Our services are provided on an “as is” and “as available” basis. We do not guarantee error-free performance or that the services will meet every expectation. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the services. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited.

9. Governing Law

These Terms of Use are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

10. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our services or legal requirements. When updates occur, the revised terms will be posted here with a revised date above. Continued use after changes means you accept the updated terms.